Disagreements, conflicts

The conflict that I had at work was a misunderstanding on the time we should open up the classroom door in the morning.  In our elementary school we have 2 pre-kindergarten classroom and our supervisor wants one of the paraprofessional to open and other one to close which will have the hours of 7:00 to 3:00 and the other at 7:30 to 3:30.  We were only to let the parent come in early who had a temporary hardship.  The normal time of the classroom is from 7:45 to 2:35.  I would arrive at 6:50 a.m. to open the classroom and the other paraprofessional would come in at 7:30.  She would not open her classroom door until 7:45.  Many parents would be upset because I was not allow to take any of their students after 7:30.  The parents would go to the office and complain daily.  We would have to meet weekly on this matter.  I would use my communication skills of respect to talk to the other paraprofessional about her mistakes and our supervisor would too.  Finally we had to talk to the parents and make new arrangements to fit the parent needs.  We finally move the other paraprofessional to another position and put a new person in her place who would follow the  rules.

To handle conflict we must show respect to the other person and talk nicely about the situation.  Together you both come up with ideas to find ways to solve the problem.  Non violent communication skills will help my coworkers and I to stand on common ground together.